Company Blog

Community Applications for Organizations

Guillermo Acilu — Tue, 02 Feb 2010 16:47:15 +0000

We might own a small restaurant in a touristic area, or perhaps we work in a Hotel in downtown New York. We could be a marketing consultant, the lead of a charity organization or may be a movie star. In any case we are constantly in contact with current and potential members of ours communities. We need to give them support, we would like to perform cross and up selling, we want to perform market research and we need to promote our brands. We do need a modern Community centric CRM application to do that.

ga.tribes is an Integrated Community Software Platform that provides us with all the workflows we need to perform typical CRM transactions in unstructured Social Networks with unstructured conversations.

For all these reasons, ga.tribes is the platform that puts The Internet, at your service.

Community Applications for people

Guillermo Acilu — Tue, 02 Feb 2010 16:44:41 +0000

We might be crazy for Chinese food; and perhaps we are a readers of the Ironman comic; and we would watch Seinfeld episodes over and over again even when we saw them thousands of times; also we might own a Sony TV set, a Blackberry and a MacBook Air. Voluntarily or involuntarily we belong to many different Tribes. But the most important is that we carry with us knowledge and passion about these products, services, hobbies or just things, which we could take advantage of.

ga.tribes is a Integrated Community Software Platform that will allow you to improve and control the relationship and conversations with other members of our Tribes, just for fun, curiosity, research or commercial purposes.

Community Software Applications

Guillermo Acilu — Tue, 02 Feb 2010 16:40:11 +0000

The Value Added generated by Many-to-Many conversations is much higher if we measure it from the Community point of view than from an individual person or Organization. A Community Software Platform is not about giving tools to Companies to suck the value added of their communities to transform it in profits in the short term. It is about leveraging this value added, to generate much bigger profits for all the members in the long term.

Company news blog created

Guillermo Acilu — Fri, 18 Dec 2009 11:31:46 +0000

Today we have created a company news blog announcing the launch of the public beta of our dot tribes platform.

Stay in touch with the ga.tribes announcements subscribing to our company news.

Being Intelligent about Collective Intelligence

Guillermo Acilu — Fri, 18 Dec 2009 10:19:09 +0000

My favorite book about Artificial Intelligence is called "On Intelligence" by Jeff Hawkins. The book is not about Artificial Intelligence per se. It is about Human Intelligence, and being more specifically, it is about our own brains.

In summary Jeff Hawkins describes a model in which our Brains are giant memory banks with an incredible efficient search algorithm. So, are our Brains miniaturized googles?, well, no.

6 tips to build an "On Demand" cloud application

Guillermo Acilu — Wed, 04 Nov 2009 07:01:49 +0000

Hosting in the cloud changes a typically "Fixed" cost model structure in a "Variable" cost model structure. More users accessing your application means an immediate higher cost, while in the typical hosting, you have to be prepared in advance, paying for the service a constant amount every month.

Why is this related with development?. Take a typical enterprise application like SAP or Oracle Apps and host it in a pure cloud computing model and you will go in bankrupt in a few weeks.

The 140 characters. The best Content Filter. So far...

Guillermo Acilu — Sun, 25 Oct 2009 06:53:17 +0000

As consumers of information people today is very impatience. We want everything and we want it now. We require information as much as food.

On the other hand, people post information in Social Media in a speed never seen before. This is because people wants to be recognized. We want to share what we are and we know in order to become more popular. And this is absolutely natural.

A better architecture for the cloud

Guillermo Acilu — Tue, 29 Sep 2009 05:54:36 +0000

Back in 2001 PeopleSoft created an impressive data center in Pleasanton, California. The idea was to offer hosted web based PeopleSoft applications to the customers. In the present, this product changed shape (and hands) with Oracle on demand, but it is still there.

And PeopleSoft was not alone. This was just the beginning of a big number of web based applications for business and consumers hosted in the cloud. Today we have software applications like salesforce.com, Netsuite.com and many others competing in the "On Demand" market.

I personally do not believe in this model and these are the reason why.

When does a conversation in Social Media end?

Guillermo Acilu — Fri, 25 Sep 2009 14:16:33 +0000

Sometime ago I needed a solution for a technical problem I wasn't able to solve. So I posted a question in a specialized forum. A few hours later an answer came posting a link to another answer in the very same forum. What was funny is that this other answer had a link to another forum were the solution was described.

With whom was I having my conversation?

Social CRM, much more than Social Media

Guillermo Acilu — Thu, 24 Sep 2009 05:04:12 +0000

Here there is an example of Social CRM without using Twitter, Facebook or any social network. Would you think that an HRMS policy in you company could improve your Social CRM processes?

CRM is all about 1-to-1 communications. It is about You the customer, talking to Me the vendor and vice versa.

Social CRM starts always with "We". We belong to a community of companies and customers of one particular product or service, and we all need more efficient and inexpensive processes. Please do not take this remark politically. This is not socialism, this is a different way to do business and serve the customers.